# Account and plan

> Sign in with an emailed link or code, change account settings, compare plans, delete your account or change your email.

Your Spatibase account is tied to your email address and works across all the projects you belong to. This page covers signing in and out, your account settings, the **Usage** page, plans, how to delete your account, and how to change your email address.

## Sign in to Spatibase

Spatibase has no passwords. You sign in with a link sent to your email address.

1. Open the sign-in page at `https://app.spatibase.com/login` (or `/signup` if you are new: both work the same way).
2. Enter your **Email address** and choose **Send me a sign-in link**.
3. Open the email and click the link. Or type the **6-digit code** from the same email into the code box and choose **Sign in**.

The link and the code work once, together, and expire after 15 minutes. Only the code in your newest email works, and it stops working after five wrong tries (the link still does). If a link has expired or was already used, the page says so and offers **Send me a new link**. The code is for places where the link can't sign you in, such as a [Collect](https://spatibase.com/docs/content/collect/) app on your phone's Home Screen. If the email does not arrive, choose **Send the link again** (it becomes available after a short wait) or **Use a different email**.

The first time you sign in, Spatibase creates your account and shows a welcome window over the app, in five short steps. Step 1 asks for your **Full name** and a **Handle** and ends with **Continue**: your unique @name in Spatibase (lowercase letters, numbers, dots, dashes and underscores, starting with a letter), which people will use to mention you. The handle is filled in from your name as you type it (Mike Acler becomes mikeacler); change it if you like. The window tells you right away whether a handle is **Available**. Then it asks four optional questions, one per step: what describes you (choose all that apply), what you will map (for both, choose all that apply and **Something else** to type your own answer), your team size and how you heard about Spatibase. "Step 1 of 5" and a small progress bar at the bottom left of the window show which step you are on. The answers are optional and help the Spatibase team understand who uses it. Nothing moves on by itself: pick your answers, then choose **Continue**, or **Skip** to leave a question out, **Back** to change an answer, and **Finish** on the last one to carry on where you were. The window can't be closed before step 1 is done.

## How long do I stay signed in?

You stay signed in for 30 days, and every time you use Spatibase the 30 days start over. So if you use Spatibase regularly in the same browser, you rarely need a new link.

## Sign out

Open your account menu (your initials or picture, at the bottom of the side panel) and choose **Sign out**.

## Manage your account settings

Click your picture or initials at the bottom of the side panel: the menu shows your name, handle and email, lists all five account pages, and also has a light/dark theme switch and **Sign out**, from anywhere in the app. They open outside your project, with the five pages listed in the side panel; **Projects** takes you back to your projects.

| Page | What you find there |
|---|---|
| **Profile** | Your **Full name**, your **Handle** (your unique @name, checked as you type) and profile picture (click it to change or remove it; JPG, PNG or WebP up to 5 MB, cropped to a square). Changes save as soon as you leave a field, with no Save button, and a "Profile updated" message appears on the next page you open. Your **Email address** is shown but cannot be edited: click it to see how to change it. At the bottom, **Delete account…** starts [deleting your account](https://spatibase.com/docs/team/account-and-plan/#delete-your-account). |
| **Preferences** | **Theme** (a Light / Dark switch; pressing T anywhere does the same) and the list of keyboard shortcuts. These are saved in this browser only, so another browser or computer starts with its own settings. |
| **Usage** | What your projects use right now. |
| **Connected apps** | The AI apps you connected to your projects with your own sign-in: for each, the project, what it can do, when it was connected and when it was last used. Choose **Disconnect** to take its access away at once. See [OAuth for MCP clients](https://spatibase.com/docs/ai/oauth/). |
| **Plan** | Your current plan (the page is titled **Your plan**) and how to change it. |

## What does the Usage page show?

**Usage** shows four totals across all your projects:

- **Projects**: how many projects you belong to.
- **Entries**: how many entries they hold, and how many of those are published.
- **File storage**: how much space uploaded files take, with the number of files (files in the trash are not counted).
- **AI assistant calls**: how many requests AI assistants made in the last 30 days.

Below the totals, the **By project** table shows the same numbers for each project. Usage is a measurement only: nothing stops working when a number grows.

## Which plans are there?

Spatibase has four plans: **Free**, **Pro**, **Team** and **Enterprise**. The **Plan** page shows them side by side, marks the one you are on and lists what each includes, with monthly and billed-yearly prices. Spatibase is free for everyone during the public beta, on every plan, and there is no date for paid plans yet. Single sign-on, listed under Enterprise, is marked "Coming soon". Team is not open yet, so its button joins the waitlist. Current prices are on the [pricing page](https://spatibase.com/pricing/).

## Change your plan

Plan changes are handled by the Spatibase team by email.

1. Open **Account settings** and choose **Plan**.
2. On the plan you want, choose **Ask to upgrade**, **Ask to downgrade**, **Join waitlist** (Team) or **Contact us** (Enterprise). The box under the plans, **Need Team features or Enterprise?**, has a **Contact us** button too.
3. Your email app opens with a message already written to hello@spatibase.com. Send it. A note on the page confirms this and offers **Copy address** and **Done**.

The team replies to confirm the change and how payment works. If no email app opens, write to hello@spatibase.com yourself. Nothing in your projects is deleted or changed when your plan changes.

## Delete your account

You can delete your account yourself, in the app. Deleting is not instant: Spatibase waits 30 days before it removes anything, so you can change your mind.

**Before you start**

- **Export what you want to keep.** Projects where you are the only member are deleted with your account, with their entries and files. In each project, choose **Export entries (GeoJSON)** in the project menu. The file holds the entries, not the uploaded files, so download any files you need from **Media** too. See [Export entries as GeoJSON](https://spatibase.com/docs/content/find-edit-export/#export-entries-as-geojson).
- **Hand over shared projects.** If you are the only owner of a project that other people work in, Spatibase will not delete your account until you make someone else an owner (see [Change someone's role](https://spatibase.com/docs/team/members-and-roles/#change-someones-role)), delete the project, or remove the other members.

**Steps**

1. Open **Account settings** and choose **Profile**.
2. At the bottom, choose **Delete account…**.
3. The window opens on **What happens**. It lists the projects that will be deleted, the projects you will leave, and any project that blocks the deletion, with a link to its **Members** page. If a project blocks it, **Continue** stays switched off until you have fixed that. Choose **Continue** when the list is right.
4. Spatibase emails a 6-digit code to your address. Type it in and choose **Delete my account**. The code works for 10 minutes and stops working after five wrong tries. You can ask for only a few codes per hour and per day, so wait a little if Spatibase tells you to try again later.

You are signed out on every device straight away, and Spatibase emails you the date your account will be deleted. The date is shown as a calendar date. Open invitations to the projects that will be deleted are cancelled, so nobody can join a project that is about to go.

**What happens to your projects**

| Your place in the project | What happens |
|---|---|
| You are the only member | The project is deleted, with its entries and files, when the 30 days are over. |
| Someone else is also an owner | You leave. The project stays with the other members. |
| You are the only owner, and others work in it | Deleting is not possible yet: make someone else an owner first ([Change someone's role](https://spatibase.com/docs/team/members-and-roles/#change-someones-role)). |

Your projects are kept for the whole 30 days. A project that will be deleted keeps serving its published data until then, so your website or app does not break while you can still change your mind. On the day the 30 days end, it stops.

**Changed your mind?** For 30 days, sign in again as usual. Spatibase shows a **Your account is scheduled for deletion** screen with **Keep my account** and **Sign out**. Choose **Keep my account** and everything is as it was. While the screen shows, you cannot open your projects or change anything.

**What goes away, and what stays**

- Your connected AI assistants stop working the moment you confirm, and they are not restored if you keep your account: connect them again.
- After 30 days your account is deleted for good: your name, email address, profile picture and sign-in details. You cannot undo it. Signing up again with the same address gives you a fresh, empty account.
- In projects that live on, the [Activity](https://spatibase.com/docs/team/activity-and-trash/) history stays, but your name is replaced by **Deleted user**. Entries and files other people work with are not touched.
- Other members see a **Leaving** label with the date next to your name in **Members** while you wait. During those days you do not count as an owner, so the other owners of a shared project cannot leave or be demoted if you would be the only owner left.

You can still write to hello@spatibase.com from the address you sign in with if you prefer to ask the team.

## Change your email address

You cannot change your email address yourself in the app. Write to hello@spatibase.com from the address you sign in with and say which address you want to use instead. The Spatibase team changes it by hand.

## Related

- [Members and roles](https://spatibase.com/docs/team/members-and-roles/)
- [Find your way around](https://spatibase.com/docs/get-started/find-your-way-around/)
- [OAuth for MCP clients](https://spatibase.com/docs/ai/oauth/)
- [FAQ](https://spatibase.com/docs/help/faq/)